In need of a repair?

Using things for as long as possible is a cornerstone of sustainability – which is why we offer a range of repair services to extend the lives of our goods. It also adds to their character and makes them more beautiful. Repairing things is just better in general.

If your bag needs to be fixed, please fill out the form and send it to us with a few pictures. A few days later, we will let you know what your bag needs, how much it would cost and which repair station can take care of it.

Omar taking care of two Bananatex® Zip Packs in our Zurich repair center.

Meet the Maker: Omar

Every product in need of a repair passes through Omar's hands. Being our repair specialist for several years, he has greatly contributed to the high quality of service we can offer today, implementing his expertise in garment design and prototyping to carefully assess how a bag can best be repaired. With precision and care he makes sure you keep carrying.